The OFFER_REDEEMED notification fires when a customer redeems a subscription offer — a promotional offer, an offer code, or a win-back offer. This event is key to measuring the effectiveness of your subscription acquisition and retention campaigns.
When does it fire?
This notification triggers when one of these offer types is redeemed:
- Promotional offers (
offerType2) — targeted offers for existing or lapsed subscribers - Offer codes (
offerType3) — redeemable codes distributed through marketing campaigns - Win-back offers (
offerType4) — offers specifically targeting churned subscribers
Introductory offers are the exception. They do not produce OFFER_REDEEMED — a free trial or intro price on a first purchase arrives as SUBSCRIBED with offerType 1 in the transaction.
Payload highlights
The signed transaction info includes the offer type, the offer identifier, and the transaction details. This lets you track which specific offers are driving conversions.
How Yeethook helps
Yeethook formats offer redemption events to clearly show which offer was redeemed, the offer type, and the subscription product. This helps your marketing team measure campaign effectiveness in real-time.
Common use cases
- Measure conversion rates for different offer types and codes
- See which marketing campaign a redemption came from via the offer identifier
- Monitor promotional offer redemption for retention campaigns
- Analyze win-back offer effectiveness for re-engagement